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1. Who is covered
under the Family Legal Plan?
The Family Legal Plan covers you, your spouse and all of your unmarried
dependent children under the age of 22, living at your home.
2. How many
Plan Attorneys are there in the network?
We currently have thousands of Plan Attorneys throughout the U.S. in all
50 states. New attorneys are added daily to our network to help our growing
number of members.
3. How do you
select Plan Attorneys?
Plan attorneys must meet strict qualification standards before being considered
as part of our network. They must also provide detailed information and
agree to provide quality legal service.
4. Is there a limit
to the number of times I can call a Plan Attorney?
You can call your Plan Attorney as often as you like, as long as your calls
are of a different legal matter. Access to information can give you power
in dealing with problems before they turn into a more complex crisis situation.
5. Is contacting
my attorney difficult?
No. It's as easy as picking up the phone. If
your attorney is out of the office when you call, it is our policy they
must call you back within 1 business day. Always leave a message as to the
best time to call you back.
6. How can my Plan
Attorney's hourly rate be so much lower than it is for most other attorneys?
In a simple word - volume. Plan Attorneys are introduced to a great
many more clients than they normally would be in the course of their practices.
Therefore, it's to their advantage, as well as yours, to substantially reduce
their hourly fees for the legal services they perform for our Plan Members.
7. Can my Plan Attorney
handle business matters under the plan?
The plan you purchase here is for personal legal matters only. Although,
many plan attorneys can handle business matters. It's not part of this plan,
so it may not be at the low discounted rates. You will need to check with
your Plan Attorney.
8. Can I meet my
attorney in person?
Yes and we encourage you to do so. Initially you will contact your
Plan Attorney by phone for your free consultation or to set up an appointment
to meet.
9. Can I change my
Plan Attorney?
We assign one Plan Attorney per legal matter. If for any reason the
Plan Attorney is unable to assist you, simply call 1-888-329-1451 and a
Member Service Representative will assist you.
10. Are my conversations
with my Plan Attorney kept confidential?
Absolutely! At no time will your attorney/client confidentially be
breached. The only information that we receive is statistical data that
tells us how we are doing and how we can improve on our already superior
product.
11. Can a Plan Attorney
ask for a retainer?
Yes the Plan Attorney can. Upon completion of your free consultation,
you and your Plan Attorney may decide to proceed with further legal action.
This may require a great amount of time being spent on your case by your
Plan Attorney. If such a situation arises, your Plan Attorney may ask for
a retainer based on the estimated number of hours he or she thinks the case
will take.
12. What is the goal
of USA Legal Resource?
To provide all Americans equal access to the legal justice system.
13. Is the Family
Legal Plan insurance?
No. It is not insurance or an insurance plan. It is a Legal Service
Program.
14. Do members receive
a free will and access to free legal documents and information?
Yes. Members can access all in the members area
of our site.
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